The recent enactment by Congress of the American Recovery & Reinvestment Act of 2009 combined with a growing number of Federal and State statutes regarding privacy and security of your personal health records has necessitated City of Hope to implement strict guidelines when releasing copies of your medical records.

Please carefully review the following information and instructions to expedite your medical records request.

• Instruction sheet for you, the patient, on how to obtain copies of your own medical record-generally for personal use, such as building your personal health record
• The form required for you to complete to access/receive a copy of your own records for the purpose above
• An authorization  form for you to authorize City of Hope to release records to another facility/provider – usually for continuity of care OR to obtain records from another provider for continuity of car

To learn more about the importance of maintaining a personal health record, please visit www.myphr.com.

You may mail or drop off your packet in person to the City of Hope Health Information Management Department at the address noted below.

City of Hope
1500 E. Duarte Road
Duarte, CA 91010
Attn. Health Information Management Department   
         Release of Information Section

Our service desk personnel stand ready to assist you in completing the forms and answering any questions that you may have about the required information on the authorization.

Should you have questions about the status of your request, please call our patient service center for assistance at 626-256-4673, ext. 62446. Please allow five (5) days to pass before requesting status.

Department hours are Monday through Friday from 8:00 a.m. to 4:00 p.m.